Amber Products Return Policy

If for any reason you are not 100% satisfied, we will give you a full refund (shipping charges are non-refundable) within 30 days of purchase. Returns after 30 days are at the discretion of Amber Products. A 25% restocking fee will apply. You are responsible  for the shipping charges on all returned items. No returns will be allowed on customized  orders, videos, cd's and books. Equipment returns are only accepted when received  in new condition in original shipping box. Used equipment is subject  to a 25% restocking fee. All returns must be pre-approved by Amber Products.

To obtain a return authorization number, contact the Amber Products customer service department at 1-800-821-9188.